Wake-up: The world needs your Leadership!

When I woke up this morning, it occurred to me that never has leadership been more important than now: the business and political landscapes have never been more volatile, uncertain, complex and ambiguous. Every time you turn on the news there is more-and-more affirmation of this uncertainty. While uncertainty can make some of us act like a rabbit in the headlights, now is the time to act and ensure that your organisation is fully equipped and ready for the future. With the complexity of the business and political landscape, it is easy to forget the importance of building leadership skills. Now is the time to develop leaders to ensure that your organization can survive and thrive in these times of massive uncertainty.

I also realised this morning that I have been fortunate enough to work with some good leaders over-the-years. I have summarized their key attributes in the Leadership VISION model below:

Leadership VISION Model

V: Good leaders create a vivid VISION of a desired future state that is congruent with their VALUES. This to me seems to be the primary role of a leader. To imagine a future state that does not yet exist. Just like Martin Luther King, good leaders have a dream. Their passion for their vision is contagious, as their vision is aligned with their personal values and their purpose.

I: Good leaders INSPIRE their teams to realise the vision. They do this by understanding the intrinsic motivations of their teams and aligning roles-and- responsibilities with these personal internal motivations. This alignment inspires peak performance and flow in their teams. Their teams are energized, congruent, enthusiastic, and on-purpose. People will always go the extra-mile when they enjoy their work.

S: Good leaders SERVE and SUPPORT their teams. They ask their teams “How can I serve and support you, so that you can perform at your best?” They truly connect and emotionally bond with their teams. Good leaders take responsibility when their teams fail, and graciously fade into the background when the awards are being given out. Good leaders also ensure that the wellbeing of their teams is of primary importance.

I: Good leaders INQUIRE – they are good coaches. Rather than problem solving for their teams, good leaders take a coaching role. They empower their teams to find their own solutions. By doing this, they are creating more leaders. Creating more leaders (not followers!) is central to being a good leader.

O: Good leaders OPERATE in a whole-brain manner. Good leaders routinely operate in a whole-brain manner, using the combined power of their left and right brain. They are logical, objective, creative, calculated-risk-takers, passionate, human, structured and doers. They walk their talk, and lead by example, knowing what skills are appropriate for the task-at-hand.

N: Good leaders are NOW-FOCUSED. Even though they may have a lofty future vision, good leaders know that the only day that they can take action and make things happen is today. They are keenly aware that the only way to realise their vision is by showing-up every day, rolling-up their sleeves, and getting stuff done. Good leaders are productive, rather than busy. They realise that busyness has become a “badge-of-honour” in modern organisational life, and they consciously remove themselves from this hamster wheel. Good leaders make mindful, conscious decisions. They realise that their decisions matter and that their decisions have consequences. They know that accuracy trumps speed when it comes to decision-making. They also take responsibility for their decisions.

What has this article awoken in you? Is the sleeping leadership-giant inside of you and your organisation ready to step-up and serve the world? I hope so. The world needs your leadership. Now!

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A key part of making the shift to a more agile organisation is learning how to become more innovative.   Before we learn more about the Making Shift Happen approach to innovation, let’s first define what innovation is and why it’s important.

What is innovation?

The definition of innovation is often overcomplicated, so at Making Shift Happen we have come up with a simple definition of innovation:

Innovation is a process for creating and implementing valuable ideas that positively impact any area of your organisation.

People often tell us that they don’t need to be innovative in their work. We gasp with disbelief when these words are uttered! All roles require ideas in some form or another, therefore we can all benefit from learning how to become more innovative. It doesn’t matter if the ideas are big or small, they all matter in a rapidly changing world! 

Why is it important?

There are many, many articles, papers and books written that show the benefits of innovative organisations. These benefits include:

  • Increased agility – valuable ideas fuel agility
  • Increased ability to solve problems creatively, identify new opportunities and find smarter ways of doing business
  • Improved collaboration internally and externally
  • Higher employee engagement levels
  • A more empowered workforce
  • Identification of new markets, new customers and new products
  • Happy creative workers and happy customers

Our Approach To Innovation

The MAKING SHIFT HAPPEN innovation formula:

Innovation = Know x Connect X Grow X Action 

Know – This phase of the innovation process uses our Making Shift Happen tools to clearly get to know/define your problem or opportunity.

Connect – This phase of the innovation process involves using our Making Shift Happen tools to connect with key stakeholders and/or customers to deeply understand the unmet need.

Grow – This phase of the innovation process uses our Making Shift Happen tools to spark and grow valuable ideas

Action  – This phase of the innovation process uses our Making Shift Happen tools to decide what ideas to covert to projects and take action on.

Innovation has a best friend!

Who is innovation’s best friend? Stop, pause and think about the answer for a minute.

Yes, you probably guessed that it’s creativity!

It is not enough to mechanically use our tools and work step-by-step through our innovation formula. You also need to behave in a more creative way when you are working through our innovation process. Behaving creatively will help spark new ideas and insights as you work through the innovation formula. Innovation and creativity work in tandem. The innovation formula gives us a process for “doing” innovation and creativity describes how we need to behave as we work through the process. 

Click here to find out more about our innovation offerings.

Agility is the business superpower of the 21st century

Agility is the business superpower of the 21st century

The Problem – We live in a rapidly changing world

One thing is certain in today’s business world and that’s rapid change. The rate of change is constantly accelerating. Technology is changing almost on a daily basis and business models are continually under threat, due to increased competition and globalisation. Strategies and plans are changing rapidly, it is difficult to find stability in today’s business world.  

Consequences of a rapidly changing world
  1. Organisations can no longer survive on traditional left-brain thinking capabilities. Right-brain thinking capabilities are equally as important
  2. Crisis mode has taken priority, resulting in very little time for thinking about fresh ideas
  3. Management has taken priority over leadership, leaving people uninspired
  4. Competition is intense. Collaboration is suffering
  5. Organisations and individuals are busier than ever, struggling to manage their wellbeing and find meaning and purpose in their work
The corresponding solutions to the above issues. 
  1. Whole-brain thinking
  2. Innovation and fresh thinking
  3. Inspirational leadership
  4. Effective collaboration
  5. Increased wellbeing and meaning

The organisations that will be successful in today’s world are the ones that learn how to develop the agility ability. This is the key capability needed for organisations to not only survive, but thrive!

Businessman Superhero With Sunset In City

Agility is the businness equivalent of self-actualisation. The agility superpower is composed of a number individual componets or superpowers, as outlined in the equation below:


Agile organisations are healthy, innovative and collaborative organisations, run by inspired leaders and managers. They are great places to work and provide people with a sense of meaning and purpose. In agile organisations, productivity and flexibility rule over busyness, as they operate in a conscious manner that uses the whole-brain power of their workforce.

Click here to learn more more about agility, the business superpower of the 21st century.